A plain-language overview of our key privacy commitments. The full legal text follows below.
We collect only the information necessary to operate your account, process transactions, and comply with Philippine regulatory requirements — including your name, contact details, and payment information.
Your data is stored using industry-standard encryption. Access is restricted to authorized personnel only. We do not sell your personal information to third parties under any circumstances.
We share data only with trusted service providers necessary to operate the platform, and with regulatory or law enforcement bodies when legally required. No data is sold or traded for marketing purposes.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing at any time.
We use cookies and similar technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.
We may send you account-related notifications and, with your consent, promotional messages. You can opt out of marketing communications at any time through your account settings or by contacting support.
999 Jili ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access and use the 999 Jili website at 999-jili.org. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.
This Privacy Policy applies to all users of the 999 Jili Platform, including registered players, visitors who browse without an account, and individuals who contact our support team. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Note: This Privacy Policy should be read alongside our Terms & Conditions. Together, these documents form the complete agreement governing your use of the 999 Jili Platform.
We are committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as all other applicable data protection laws and regulations in the Philippines.
For the purposes of the Philippine Data Privacy Act of 2012, 999 Jili is the personal information controller responsible for the personal data collected through the Platform. This means we determine the purposes and means by which your personal data is processed.
If you have any questions about how your personal data is handled, or if you wish to exercise any of your rights under applicable data protection law, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.
When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with the following categories of personal information:
When you access the 999 Jili Platform, we automatically collect certain technical and usage data, including:
We may receive personal information about you from third-party sources, including payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention agencies. This information is used to verify your identity, process transactions, and protect the integrity of the Platform.
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, date of birth, government ID | You (registration / KYC) |
| Contact | Mobile number, email, address | You (registration) |
| Financial | GCash, bank account, transaction history | You / payment processors |
| Technical | IP address, device type, browser | Automatically collected |
| Usage | Games played, session data, bet history | Automatically collected |
| Verification | ID document copies, selfie verification | You / third-party KYC providers |
999 Jili uses the personal data we collect for the following purposes:
We will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Philippine Data Privacy Act of 2012, 999 Jili processes your personal data on the following legal grounds:
We share personal data with carefully selected third-party service providers who assist us in operating the 999 Jili Platform. These include payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, IT infrastructure and hosting providers, customer support platform operators, and analytics service providers. All third-party service providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.
We may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where we are legally required to do so. This includes disclosures to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities in connection with their lawful functions.
In the event of a merger, acquisition, restructuring, or sale of all or part of 999 Jili's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred and becomes subject to a different privacy policy.
999 Jili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is shared only as described in this Section and only to the extent necessary for the stated purpose.
999 Jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. In general, account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming regulatory requirements.
Where personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, we will securely delete or anonymize it. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
If you request the deletion of your account, we will process your request in accordance with our legal obligations. Please note that certain data may need to be retained even after account closure to comply with regulatory requirements or to resolve outstanding disputes.
999 Jili implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, please contact our support team immediately.
999 Jili will never ask for your password via email, SMS, or live chat. Any such request should be treated as fraudulent and reported to us immediately.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently, to remember user preferences, and to provide information to website operators about how their site is being used.
The 999 Jili Platform uses the following categories of cookies:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 999 Jili Platform. Instructions for managing cookies are available in the help documentation of your browser.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 999 Jili:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all valid requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The 999 Jili Platform is strictly intended for adults aged 21 years and above. 21+ We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account or provided personal data to 999 Jili, please contact our support team immediately so that we can investigate and take appropriate action.
999 Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes, we will notify registered users via the email address associated with their account and/or by posting a prominent notice on the Platform.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 999 Jili handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
General Support: [email protected]
You may also reach us via the live chat feature available on the Platform, which is staffed 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 and for ensuring compliance with its provisions.
For matters related to responsible gaming or player protection, please visit our Responsible Gaming page for dedicated resources and support options.
We take your data seriously. Play with confidence knowing your personal and financial information is protected every step of the way.